b!Loyalty

Customer loyalty solutions

Turn customers into brand fans

We build lasting relationships between brands and consumers

We combine technology, data, creativity, and strategic partnerships to design exceptional experiences that foster customer loyalty. Our goal is to translate loyalty into tangible results: increased repeat business, higher average spend and satisfied customers who become ambassadors for your brand. 

What can we deliver for you?

Comprehensive customer loyalty programmes

We design bespoke solutions that combine activations and strategic partnerships to maximise value for users.

Digital engagement platforms

We deliver dynamic and memorable interactions with your customers.

Gamification mechanics

We create unique experiences that impress, leave an impact and build loyalty.

Exclusive incentives and high-value rewards

We provide benefits that encourage recurring engagement and strengthen your relationship with your audience.

Brands that rely on our solution

The loyalty programme that offers personalised benefits and experiences to millions of Vodafone customers. We define and optimise the strategy together with the brand, while also incorporating data, technology and partnership agreements.

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Telepizza's engagement and entertainment platform. The best content, promotions and activations of leading brands in key strategic verticals, and an ecosystem that generates business for both Telepizza and the partners who joined the campaign.

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Our added value
in building customer loyalty

Brand hub

We have a strong network of strategic partnerships to boost and enhance your loyalty strategy.

Comprehensive approach

From developing the initial strategy through to implementation, we measure and optimise every action to deliver effective results.

Tangible growth

We turn loyalty into measurable results that drive your brand forward.

Proprietary technology

A platform to support personalised digital engagement initiatives.

Can b!Hub create a loyalty programme or platform based on brand partnerships?

Yes. We design loyalty platforms based on a brand partnership approach, where customer loyalty is built through strategic collaborations between brands that are relevant to the user. We combine strategy, technology and brand partnership models to create ecosystems that drive repeat business, engagement and business growth. 

How do brand partnerships work within a loyalty programme?

We select and engage partners based on brand affinity, value for end customers and shared goals. Each collaboration is designed as a strategic brand partnership, rather than a tactical activation or one-off incentive. This results in a loyalty programme that delivers real value to the brand, its partners and users alike. 

How does b!Hub’s approach differ from an affiliate model?

At b!Hub, we believe that customer loyalty can go much further than driving transaction volume or providing one-off discounts. Our approach is based on strategic brand partnerships, where brands collaborate based on their affinity, relevance and a clear shared business objective. It is not about generating isolated transactions, but about building an ecosystem of partnerships that delivers real value to users, strengthens the relationship between brands and has a sustainable impact over time. For us, loyalty works best when it is designed to grow and evolve, not just to drive short-term conversions. This results in a loyalty programme that delivers real value to the brand, its partners and users alike. 

Want to discuss how we can help you with your customer relationships?